A client came to us in their early product development stages. Their main product, a revolutionary metering pump for small-town water supply disinfection is in use in a growing number of country towns. Our work with them and their constant innovation and customer focus has enabled them to expand their range of products – and increase their target market. Their numerous awards and government grants are a testimony to their ongoing success.
DSM have been able to assist the client with detailed design and consulting services. We have also made a number of visits to their headquarters in the wheat belt to assist with production matters and to advise on product improvements. Being on-site periodically has proved important in giving our client the best and most timely advice, saving them production costs and improving product reliability.
We enjoy working together with their team to help them develop new products and processes. Using our knowledge of advanced materials and components from local and international suppliers we can assist in design of reliable and economic products.